Seeing the system before you design the solution
An introduction to systems thinking and the main methodologies, and how to tell which one a given problem needs.
- The difference between tame, complex and wicked problems, and why the diagnosis determines everything that follows
- Why reductionist planning tools fail in interdependent systems, with examples from live sector programmes
- A working map of the main methodologies: soft systems, viable systems, critical systems heuristics, system dynamics
- Choosing a methodology deliberately rather than defaulting to the one you already know